Frequently Asked Questions

Yes, you can! Simply schedule a viewing for the pre-owned car of your choice and inform us of your intention to trade-in your car. More details will then be provided to you.

CARRO makes the car buying process smarter, simpler and safer. Here’s how:

Pre-owned cars listed on our platform have been purchased from other consumers like you. To ensure that all cars sold on CARRO are of high quality, these cars will go through a rigorous 150-point inspection, cleaning and sanitisation process before being listed. If we identify any issues, our in-house workshop will fix it!

Unfortunately, our car prices are non-negotiable. Rest assured that all our cars are fairly and competitively priced, with no hidden fees for transparency.

Yes, all cars come with a thorough 150-point inspection report that documents any issues or repairs that were done on the cars in the previous ownership(s).

Don’t worry, your car is covered by Singapore’s First 30-Day Wear and Tear Guarantee! Please bring the car down to our CARRO Workshop within the first 30 days and we’ll fix any maintenance wear and tear issues we find.

To buy a used car, you will need to bring your NRIC or Passport and Proof of Income.

The Proof of Income is needed to apply for car loans.

Sit back and relax! We will handle all the paperwork for you.

Yes, when you schedule a viewing for the car of your choice, the car will be reserved for you.

After completing your purchase, your car will be delivered to you within 3 days. Alternatively, you can visit our CARRO Lounge if you’d like to collect your car on the same day.

If you opt for delivery, there will be an $80 delivery fee for all certified pre-owned cars.

If you are not satisfied with your purchase, you can return the car within 3 days and with a maximum driving limit of 150 km. After which, you can pick another car that’s more suitable for your lifestyle.

Through our sister company, Genie Financial Services, you can get financing for your used car purchase within 1 day!